Do we deliver worldwide?
All products purchasable through the Little Wolds website can be dispatched worldwide and will be listed as 'Clothing' or 'Accessories' on all customs paperwork.
Is An Item In Stock?
If the item is in stock, a quantity available will be shown above the 'Buy Now' button. If an item is out of stock, an estimated in stock date will be shown above the 'Buy Now' button. The estimated in stock date is an average order time from when an order is placed and will change on a daily basis.
Can I Collect My Order?
We do not allow ordering of items or collection of items from our premises as we are a mail order only business.
How Much Will It Cost For Delivery?
All orders are free UK delivery if the order total is above £50.00 A carriage fee will be due if the order is below the free delivery threshold and will be dependant on the shipping option chosen.
Am I Able To Return My Item?
All returns for UK customers are free of charge. The details can be found here
When Will My Order Arrive?
All orders are dispatched the same day if ordered before 4pm. They should arrive the next day on Royal Mail Tracked 24 however Royal Mail do not guarantee this.
Will I Need To Sign For My Package?
We dispatch all orders using Royal Mail Tracked 24 or Royal Mail 1st Class Signed For so they are fully tracked and may require a signature.
How Can I Track My Order?
Once your order is dispatched, you will receive a shipping confirmation via email that includes a Royal Mail tracking number. You can track this number here
What Should I Do If My Parcel Is Lost Or Damaged?
If your parcel is lost or damaged, you must contact us immediately so that we can contact the carrier and arrange for replacement or refund. Please keep any damaged items including damaged packaging for reference.
How Does Your Price Match Guarantee Work?
We will match any UK website price that is not on a clearance offer. All you need to do is send us the link to the cheaper item. The item must be purchasable through the competitor website.
Do You Offer A Services Discount?
We are proud to offer a military and emergency services discount of 5% to any member with valid ID. All we require is for you to be a member of the Defence Discount Service or Blue Light Discount where vouchers codes for a 5% discount will be provided within their websites.